CQC Community Living Policies and Procedures Which Care Centres Follow

To have a healthy living situation certain standards should be followed which is set by Care Quality Commission (CQC). Through community living policies and procedures an individual can get all the information he/she requires. However, taking help from a consultancy is the ideal way of receiving information as well as assistance which one requires.

Nonetheless, one should know what community living is before going in-depth into fundamentals and more.

What is community living?

It refers to understanding the right of living within a community. The right to live within community means to go to work, school, enjoy recreation, and also be active after retirement.

To uphold this right of people, various organizations are working dedicatedly these days. Their care can’t go below the fundamentals set by CQC as every individual has the right to experience these.

Note: Care Quality Commission ensures that social and health care services for people are effective, safe, compassionate, etc.

Take a look at the different fundamentals of Care Quality Commission for understanding in depth.

An individual should be treated with respect – A person is entitled to be treated with respect and dignity while he/she receives care. This means everyone gets equal treatment irrespective of their background. Moreover, privacy should be a top-most priority. One should be able to enjoy it whenever one wants or needs it. Also, a person getting care receives any aid necessary to remain independent.

Tailored Personal Care – One must have adequate treatment and care which is tailored to one’s requirement and preference.

Safety – Treatment, and care received by an individual must be safe. Care providers should assess all risks regarding a person’s safety and health. The staff should possess necessary qualifications, skills, experience and competence to keep one safe.

Consent First – People or their legal guardian must give consent before professional offers any required treatment or care.

Adequate Nutrition – An individual should have enough for eating and drinking to be in good health, during the time of treatment and care.

Property and Equipment – One should receive the required services which are in a suitable and clean premise. Also, the equipment one requires should be secure.

No abuse of any kind – Not a single individual should suffer from any improper treatment or abuse. This means not getting neglected, no disproportionate or unnecessary restraint, no degrading treatment, and total freedom.

Ideal Governance – Care providing organization should have effective system and governance for checking care’s quality as well as safety. Their primary objective should be to improve their service and reduce health risks.

Complaint Department – There should be a system through which a person can submit a complaint about the treatment or care. The provider/organization must install this facility for managing complaints and thoroughly investigate it. Also, a firm must take proper actions after identifying the problem.

Healthy and Proper Staff – Organizations providing care should have a stern recruitment procedure. Moreover, they should perform necessary background checks like an applicant’s work history, criminal records, etc. Also, they should employ people who suit the role of a caregiver.

Display CQC Ratings – A company should present their rating in a way that an individual can see it. Displaying on website is an ideal way for everyone to notice it. Also, they should include CQC’s latest report about their service, so that everyone knows about it before hiring them.

Transparent and Open – Every care provider must be transparent and open about their services to an individual. If something wrong takes place then, they must convey to the person about what happened and provide support after apologising.

All policies and procedures of community living are based on the fundamentals which are mentioned above. It is essential for every organization to follow these for functioning adequately.

So, while going to a consultancy for social care, make sure they have a high CQC rating and also read the report on their latest services. Only after ensuring these, hire a care providing organization.

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